Mistakes Archives - Enso Connect Inc. Guest experience redefined Fri, 23 Aug 2024 18:01:34 +0000 en-US hourly 1 https://wordpress.org/?v=6.8.1 https://ensoconnect.com/wp-content/uploads/2021/03/cropped-Img2_Favicon-32x32.png Mistakes Archives - Enso Connect Inc. 32 32 5 more ways to lose a potential guest https://ensoconnect.com/blog/5-more-ways-to-lose-a-potential-guest/ https://ensoconnect.com/blog/5-more-ways-to-lose-a-potential-guest/#respond Wed, 28 Jul 2021 18:30:00 +0000 https://ensoconnect.com/5-more-ways-to-lose-a-potential-guest/ Attracting more guests to your short term rental business can be difficult if you are making these mistakes driving your guests away.

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If you’ve read one of our earlier posts, we discussed five different ways that you may be losing a potential guest. After more careful consideration, we believe that we’ve found an additional five ways where you can lose a potential guest. Just like before, these are things that may be wrong with your listing or your property that make guests want to book somewhere else.

5 more ways to lose a potential guest

Access to the property

For a guest (especially in a new country), as soon as they get to your property, they will want to check-in and drop off their things. If during the booking process they find the check-in process to be too confusing or too elaborate they may stop the booking altogether.

Number of beds

If multiple people are coming to stay at your property, and you’ve listed the number of beds but not given the description of what size they are, they may not book with you. If three adults are trying to book your property but you only have a queen and two twins, at least they would know ahead of time that the beds may be too small.

Proximity to landmarks

Online travel agencies only give out rough estimates of where you are in the neighbourhood. If on your listing you say ‘Close to xyz landmark’ but when they ask for your address — you really aren’t — they will probably book somewhere else. Try and Google Map your property to the landmark so you can get exact proximity.

Check-in and Check-out

Depending on where the guest is coming from, they may need a modified check-in or check-out. If they see that your times are too unrealistic, they will probably book somewhere else.

Missing essential items

When traveling, the best thing is when you don’t have to bring everything with you. When picking a short term rental, guests are hopeful that you have left them the essentials (toilet paper, towels, sheets). If these are missing from the listing description, they may not book with you.

Again, these are just suggestions and you may be running a very successful short term rental business. That being said, you may not realize that you’re missing out on other guests.

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Common mistakes when travelling https://ensoconnect.com/blog/common-mistakes-when-travelling/ https://ensoconnect.com/blog/common-mistakes-when-travelling/#respond Tue, 26 Jan 2021 14:00:00 +0000 https://ensoconnect.com/common-mistakes-when-travelling/ When travelling to a new place, it is always best to have your wits about you. Figuring out how to travel smart is a good skill to have.

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Traveling can be incredibly daunting, and mastering it can feel almost impossible after a major excursion. If you’ve ever been on a vacation by yourself or with a few close friends, you know that extensive planning and coordination are crucial to ensure everything runs smoothly. Every detail—from boarding passes and luggage to remembering your wallet—can contribute to a great deal of stress leading up to your departure date.

The process of preparing for a trip, though it varies from person to person, can significantly influence whether a trip turns out well or poorly. Common mistakes, such as forgetting essential items, misplacing travel documents, or underestimating the time needed for airport security, happen to almost everyone at some point. These missteps can turn what should be an enjoyable experience into a stressful ordeal.

However, understanding where things went wrong can be invaluable. By reflecting on past travel experiences and learning from mistakes, you can significantly improve your future trips. Creating a detailed checklist, setting reminders for important tasks, and planning ahead can help mitigate the common pitfalls of travel.

Ultimately, the more you travel and familiarize yourself with the process, the better equipped you will be to handle the complexities of a trip. Each journey is a learning experience that makes you more adept at navigating the challenges of travel, ensuring that your next adventure is as smooth and enjoyable as possible.

So what are the common mistakes when travelling?

Forgetting

Write a list to remember everything

When you’re in a new place, ensuring you have all the necessary items for your trip can become a significant challenge. While forgetting basic items like a toothbrush or nail clippers might be inconvenient, forgetting something crucial, such as your credit card or a piece of identification, can lead to considerable hassle.

To avoid these issues, it’s essential to create a comprehensive list of items you need for your trip. Start by listing all the essentials based on your trip’s itinerary, such as travel documents, clothing, medications, and any special items relevant to your activities. Review your list against your itinerary to ensure you have everything required for each part of your journey.

It might seem like an extra step or even a bit excessive, but this simple process of reviewing and organizing can provide significant peace of mind. By checking off each item and confirming its relevance to your travel plans, you reduce the risk of forgetting critical items and ensure a smoother, less stressful trip.

Misplacing

Split up your valuables

If you arrive at your destination and find that you’ve misplaced, lost, or had your belongings stolen, don’t panic. There are steps you can take to minimize the impact and recover from such situations. One effective strategy is to divide and conquer when packing. By splitting up your personal belongings and keeping valuable items in separate places, you reduce the risk of losing everything valuable all at once.

For example, distribute your cash, credit cards, and important documents across different compartments or bags. This way, if an airline loses one piece of your luggage or if your belongings are stolen, you won’t lose all your essentials at once. Keeping a clear idea of where each item is stored can also help you manage the situation more calmly.

Additionally, consider packing duplicates of non-valuable yet important items, such as maps, sunscreen, or travel-sized toiletries. Having backups of these essentials can ensure that you’re still prepared and comfortable, even if something goes awry. This proactive approach helps you stay organized and lessens the impact of unexpected travel hiccups, allowing you to focus more on enjoying your trip.

Time management

Being on time when traveling is something that is incredibly important, especially when venturing out of your home country. The difference between a few minutes can mean you getting on your non refundable train/plane ticket or not. Setting multiple alarms and being proactive when traveling should help with managing your time and will allow you to get to your destination on time without the hassle.

If you’re finding that you are a pro at traveling but have stories of your own that you think would be beneficial to share, don’t hesitate to reach out to us at contact@ensoconnect.com so we can share them!

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