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Monetizing the slow season has always been a challenge for vacation rental managers.

In the world of vacation rentals, the rhythm of the market fluctuates, and there are times when demand experiences a lull. For vacation rental managers, this ebb and flow often manifest as the slow season, a period when bookings dwindle, occupancy rates decline and average daily rates take a beating. It is during these slow months that we need to focus on developing our social media platforms, create a new marketing plan, and seek creative ways to bring in more revenue to support or declining cash flow.

While the timing of these seasonal slumps may vary, with some management companies facing a summer slowdown while others contend with winter doldrums, the challenge remains the same: how to transform the quiet period and stay profitable by monetizing the slow season.

In this article, our Enso Connect experts explore the innovative strategies employed by some vacation rental managers for monetizing the slow season and ensuring a steady stream of revenue throughout the year.

From targeted marketing campaigns to enticing package deals, let’s delve into the realm of vacation rental management and uncover the secrets to thriving during off-peak periods.

Tips for Monetizing the Slow Season

From creative marketing techniques to diversifying your offerings, these practical insights will empower you to turn the slow vacation season into a lucrative opportunity for your vacation rental business.

Vacation Rental Upsells - Digital Experience

1.      Develop and Foster Local Partnerships

Developing and fostering local partnerships is a valuable strategy for vacation rental managers to capitalize on the slow season. During this period, reaching out to local businesses and attractions can open up new revenue streams and enhance the guest experience is a good idea and an easy way to make extra money during the slower times and really move the needle when the busy season comes around again.

By forming collaborative relationships with nearby restaurants, tour operators, spas, or event venues, vacation rental managers can offer exclusive discounts, packages, or experiences to their guests.

  • Restaurant Partnership: Collaborate with a local restaurant to offer an exclusive dining experience for your guests. Create a package that includes a discounted meal at the partner restaurant or even a special menu tailored to your guests’ preferences. This partnership can be mutually beneficial, as it brings more customers to the restaurant while providing a unique dining option for your vacation rental guests.
  • Adventure Tour Partnership: Forge a partnership with a local adventure tour operator, such as a kayak rental company or a hiking guide service. Offer your guests discounted rates on tours or expeditions, showcasing the natural beauty and thrilling experiences available in the area. This collaboration not only provides exciting activities for your guests but also generates referrals for the tour operator.
  • Local Event Venue Collaboration: Establish a partnership with a local event venue, such as a conference center or wedding venue, to cater to guests attending events in the area during the slow season. Offer discounted rates or exclusive services for event attendees, including convenient accommodation options at your vacation rentals. This collaboration can lead to a consistent stream of bookings and help you tap into the event market during off-peak periods.

“By collaborating with nearby businesses, we can offer unique benefits that go beyond accommodation. Becoming an authorized seller of ski tickets, for instance, allows our guests to bypass the long lines and dive straight into the exhilaration of the slopes. It's all about finding mutually beneficial opportunities that enhance our guests' vacations and foster a sense of community within our destination, while also creating an additional revenue stream for ourselves. It truly is a win-win-win!"

Connor Griffiths, CEO & Co-founder of Lifty Life

2.      Tap Into the Wedding Scene

Managers seeking to tap into the wedding scene and secure off-season bookings for multiple units can employ strategic approaches to attract engaged couples and their wedding guests. First and foremost, it’s crucial to establish relationships with local wedding venues, event planners, and vendors. This strategy is not only a great network marketing play, but it will also improve your brand awareness in the local community.

Collaborate with these industry professionals to offer exclusive wedding packages that include accommodations for the wedding party and guests. Highlight the convenience of having multiple units in close proximity, making it an ideal choice for group bookings.

  • Room Block Options: Create a landing page which highlights the unique features of the units, showcase stunning wedding-related imagery, and provide detailed information about the proximity to popular wedding venues in the area. The page can also offer special room block pricing for the wedding party, encouraging them to secure accommodations early and ensuring a seamless and convenient experience for the entire group. By providing a streamlined booking process and tailored information for wedding guests, managers can position themselves as the go-to choice for wedding accommodations.
  • Provide Overflow Accommodation: Vacation rental managers can proactively reach out to hotels or operators in the area known for hosting weddings. By establishing partnerships and letting them know about the availability of additional inventory, managers can position themselves as a valuable resource for accommodating extra-large wedding parties or overflow guests.
wedding accommodation

3.      Partner with Travel Agencies

Partnering with travel agencies can be a fruitful strategy for vacation rental managers, especially when targeting clientele who prefer quieter periods and seek value-driven vacation options. Travel agencies have access to a wide range of customers who appreciate the allure of off-peak seasons and are constantly seeking affordable deals.

By collaborating with travel agencies, managers can tap into this customer base, offering them attractive packages, exclusive discounts, or unique experiences that highlight the advantages of vacationing during quieter times of the year. This partnership not only helps increase bookings during slow seasons but also expands the visibility and reach of vacation rental properties, reaching potential guests who may not have considered this accommodation option before.

  • Create an Affiliate Program: To leverage the partnership with travel agencies, vacation rental managers can create an affiliate commission program. This program can offer travel agencies a percentage of the reservation total as a commission, typically ranging from 4% to 8%. By incentivizing travel agencies with a commission structure, managers encourage them to promote their vacation rentals to their clientele.  Affiliate marketing is one of the most powerful ways to double down on your marketing efforts.
  • Integrate with Expedia: Ensuring listings on online travel agencies (OTAs) like Expedia is another effective way for managers to attract bookings from travel agencies. Expedia, as a leading OTA, has a vast network of travel agencies as part of its distribution channels. By ensuring that vacation rental properties are listed on platforms like Expedia, managers gain access to the extensive reach of travel agencies without having to pay commissions out of their own pocket.

4.      Create a List of Upsells during the slow period

Creating a list of upsells is a valuable strategy for vacation rental managers to maximize revenue and for monetizing the slow season during their guests’ stay. Services like Enso Connect offer the ability to customize upsells, allowing managers to provide additional conveniences and experiences that enhance the guest’s overall stay.

  • Early Check-In: Offer guests the option to check in earlier than the standard check-in time, allowing them to start their vacation without delay.
  • Late Check-Out: Provide guests with the opportunity to extend their check-out time, giving them extra flexibility and allowing for a more relaxed departure.
  • Pet Fees: Offer pet-friendly accommodations and charge a fee for guests bringing their furry companions, ensuring a clean and comfortable environment for all guests.
  • Damage Waivers: Provide guests with the option to purchase a damage waiver that protects them from potential accidental damage costs during their stay.
  • Fully Stocked Fridge: Offer the convenience of a fully stocked fridge upon check-in, where guests can find a selection of groceries, beverages, or snacks based on their preferences. This special offer is a relly valuable add-on for a lot of guests and will dramatically improve the customer experience.
  • Mid-Stay Cleaning: Allow guests to add a mid-stay cleaning service, providing a refreshed and tidy environment during longer stays.
  • Welcome Packages: Offer curated welcome packages or amenity baskets tailored to guests’ interests or special occasions, such as wine and cheese baskets, spa kits, or celebration packages.

“Enso Connect has proven to be an invaluable tool for driving additional revenue for vacation rental managers. Its ability to seamlessly implement upsells and personalized offerings has significantly enhanced our bottom line. By leveraging Enso Connect's powerful features, we've been able to tap into new revenue streams, offer unique experiences, and cater to the specific needs of our guests."

Francois Gouelo, co-founder and CEO of Enso Connect

5.      Attract Corporate Rentals

Corporate rentals present an exciting opportunity for vacation rental managers to diversify their revenue streams and tap into a lucrative market segment.

With the rise of remote work and the need for temporary corporate housing, there is a growing demand for accommodations that cater to business travelers. It is a good time to focus on corporate rentals during the off season since they’re typically not looking to book during the busy time of year.

By targeting corporate clients, vacation rental managers can secure long-term bookings and establish steady income streams, particularly during traditionally slower periods.

  • Prioritize Business Amenities: To attract corporate clients, it is essential to provide business-friendly amenities. Ensure that your vacation rentals offer lightning-fast and reliable Wi-Fi, as well as a designated workspace or desk area. Highlight these features in your marketing materials, emphasizing the convenience and productivity they offer for remote work and business-related tasks.
  • Create a Dedicated Landing Page: Develop a dedicated landing page on your website specifically tailored to corporate rentals. This page should provide detailed information about the corporate rental options available, showcasing the amenities and features that make them suitable for business travelers. Include key details such as proximity to conference venues, co-working spaces, corporate offices, and transportation hubs.
corporate rentals in a large hotel building

6.      Offer a Buy 3 Get 4 Package

Hotels have successfully extended off-season bookings by offering enticing package deals such as “buy 3, get 4 nights.” This strategy for monetizing the slow season not only boosts occupancy rates during slower periods but also provides guests with exceptional value for their stay.

By offering an extra night at no additional cost, hotels create a win-win situation where guests feel they are receiving a great deal while the hotel maximizes revenue potential. This approach incentivizes guests to book longer stays and helps hotels generate additional income during traditionally quieter times.

  • Automated Message via Enso Connect: Utilize the automation features of Enso Connect to set up an automated message that triggers when an inquiry comes through for a stay of fewer than three nights. The message can be personalized and tailored to the specific inquiry, offering the guest the opportunity to upgrade to the “buy 3, get 4 nights” package. Highlight the value and savings they would receive by extending their stay, effectively doubling the length of their vacation.
  • Promote the Package on your Website: Create a dedicated section on your website that highlights the “buy 3, get 4 nights” package for the off-season. Provide detailed information about the package, emphasizing the value it offers to guests. Display the savings they can enjoy by extending their stay and make it easy for potential guests to book the package directly through your website.
  • Email Marketing: If you have a large enough email list you can start to send this special offer out to your email followers. It is also a good idea to share it on your instagram account, and create a series of blog posts about the new offer.

6.      Follow Up with Past Guests

Following up with past guests to offer them a discount for rebooking during the slow season is a perfect way to generate repeat business and fill occupancy gaps. By reaching out to previous guests, vacation rental managers can leverage the positive experience they had and entice them to return for another stay.

Offering a personalized discount showcases appreciation for their past patronage and encourages them to take advantage of the slower season rates. This approach not only helps maintain a loyal customer base but also ensures a steady flow of bookings during periods of lower demand.

  • Enso Connect Automation: Utilize the powerful automation features of Enso Connect to set up triggers based on specific criteria. For example, create an automation that sends an automated “If This, Then That” message to all past guests who were marked as “highly satisfied” and had reservations totaling over $1,000. This automation ensures that you are targeting guests who had a positive experience and have demonstrated a willingness to spend on their previous stay.
  • Reaching Out to Guests with Poor Experience: Although it requires careful implementation, reaching out to guests who had a poor experience in the past can be an opportunity to turn their perception around and generate repeat business. Identify guests who had negative feedback or left unfavorable reviews, and offer them a compelling deal or discount to “make things right.” This gesture demonstrates your commitment to guest satisfaction and provides an opportunity to address any concerns or issues they may have had.
Drive return guests v3

Enso Connect, the above is an image showing the ability to rebook past guests.

7.    Receive Affiliate Commissions for Your Referrals

Receiving affiliate commissions for referrals is an incredibly valuable aspect for vacation rental managers. By establishing partnerships with businesses or platforms that offer affiliate programs, managers can generate an additional revenue stream by referring guests to these trusted partners.

When guests book through the manager’s referral, the manager earns a commission. This mutually beneficial arrangement helps managers with monetizing the slow season through networking and leveraging their influence to drive bookings.

For instance, within Enso Connect’s Affiliate Referral feature, managers can set up a link with Enterprise Rent-A-Car and receive a commission of 2.5% on all car rentals made through the provided link. Similarly, by setting up a link with Viator, a popular activity booking platform, managers can earn up to an 8% commission on all activities booked through that specific link.

By incorporating these affiliate partnerships into the Boarding Pass feature, managers can not only provide valuable recommendations to their guests but also generate additional income through the commissions earned from guest bookings made via the affiliated services.

Boarding Pass Upsells

Enso Connect, the above is an image of Enso Connect’s Affiliate Commission feature on its Boarding Pass

Try Out The Boarding Pass Instantly and See For Yourself How It Can Improve Your Check-in Process

Get Instant Access To The Boarding Pass

8.    Offer Additional Services to your Homeowners

Selling existing homeowners on additional off-season services can be another strategic way of monetizing the slow season. Vacation rental managers can maximize revenue while providing added value to their property owners.

By highlighting the benefits of off-season services, managers can demonstrate how these offerings can enhance the homeowners’ investment and generate income during traditionally slower periods.

Present a comprehensive proposal outlining services such as property maintenance, landscaping, winterization, or even home improvement projects.

  • Deep Cleaning Services: Offer a specialized deep cleaning service that goes beyond the standard cleaning routine. This service involves a meticulous top-down cleaning approach, including pulling out furniture, scrubbing hard-to-reach areas, and thoroughly cleaning every nook and cranny of the property.
  • Re-Design and Interior Design Packages: For homeowners whose properties may lack in decor or need a refresh, offer a range of re-design and interior design packages. These packages can include options such as a $500 decor update with new furnishings and accessories or a more comprehensive $5,000 complete re-design plan, involving professional consultation and a full revamp of the property’s interior. While things like interior design packages are not normally a service you offer, it is always wise to look for additional side hustles during the slow period to help the rest of the year.
  • Exterior Maintenance Services: Provide services such as power washing, landscaping, or gutter cleanings during the off-season. By offering these maintenance services, managers can help homeowners maintain the property’s curb appeal and ensure it is well-maintained throughout the year.

How To Monetize During the Winter Season

As the winter season sets in, vacation rental managers face unique opportunities to monetize their properties and maximize revenue. In this article, we will explore a collection of valuable tips and strategies to help managers thrive during the winter season.

From marketing winter-specific activities and experiences to targeting niche markets and offering enticing seasonal promotions, these expert insights will guide vacation rental managers in leveraging the winter months to generate income and create unforgettable guest experiences.

  • Offer a Winter Promotion: Create enticing seasonal promotions to attract guests during the winter months. Consider offering discounted rates for extended stays, last-minute bookings, or mid-week stays. Bundle value-added services like lift tickets, spa treatments, or gourmet dining experiences to create attractive packages that provide guests with exceptional value for their winter vacation.
  • Enhance Winter Amenities: Upgrade your vacation rentals with winter amenities that cater to guests’ needs during the colder months. Ensure your properties have cozy fireplaces, hot tubs, or sauna facilities to provide warmth and relaxation.
  • Create a Winter Retreat Atmosphere: Emphasize the cozy and welcoming aspects of your vacation rentals. Highlight features like warm and inviting interiors, comfortable bedding, and entertainment options such as board games or movie collections.

How To Monetize During the Summer Season

To monetize during the summer season, vacation rental managers can focus on several key strategies.

First, capitalize on the peak demand by setting competitive rates and offering attractive packages that include popular summer activities and amenities.

Secondly, tap into the summer vacation market by targeting families, beachgoers, and outdoor enthusiasts through targeted marketing campaigns.

  • Offer Summer Packages: Create enticing summer packages that appeal to vacationers during the peak season. Include value-added services or experiences such as beach gear rentals, access to water sports activities, or complimentary passes to local attractions. A lot of guests book their summer vacations in advance so you can often get upfront deposits months in advance.
  • Cater to Families and Group Bookings: Get new customers by targeting families and groups looking for summer getaways by offering accommodations with ample space and family-friendly amenities. Highlight features like spacious living areas, outdoor play areas, BBQ grills, and swimming pools.
  • Collaborate with Local Partners: Forge partnerships with local businesses to expand revenue opportunities during the summer season. Establish affiliations with tour operators, water sports companies, restaurants, and entertainment venues. Offer exclusive discounts or package deals for your guests, and in return, receive referral commissions from these partners.

How Enso Connect Helps You Monetizing the Slow Season?

With Enso Connect you can maximize your vacation rental revenue during both slow and peak seasons. Our guest experience platform is your all-in-one solution to streamline, personalize and monetize your guest journey.

Don’t miss out on monetizing the slow season and streamlining your operations.

Sign up for Enso Connect today and unlock the full potential of your vacation rental business!

Supercharge your vacation rental business and drive more revenue with Enso Connect – the best solution to automate, optimize, and monetize your operations!

TALK TO OUR TEAM

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14 Tips To Increase Vacation Rental Revenue https://ensoconnect.com/blog/tips-to-increase-vacation-rental-revenue/ Fri, 02 Jun 2023 16:54:48 +0000 https://ensoconnect.com/?p=26554 The post 14 Tips To Increase Vacation Rental Revenue appeared first on Enso Connect Inc..

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$100K Extra Revenue?

See how 50+ units can earn it in 1 year.

Running a vacation rental business is no easy feat. Between the upfront costs, the monthly expenses, and the hosting fees, you need every penny you can get. Luckily there are many ways to increase your vacation rental revenue AND decrease your workload simultaneously! Sound too good to be true? It’s not, and we’ll explain how.

A profitable vacation rental business is well-managed, has a high occupancy rate, and is reasonably priced for its area and amenities. But beyond those basics is that intangible element that every vacationer wants: an experience.

We’ll break it down and show you the 14-part formula for increasing your vacation rental revenue and providing an experience your guests won’t forget.

Tips To Increase Your Vacation Rental Revenue

Providing an unforgettable experience helps ensure your vacation property is booked solid and raking in profits for years to come. It’s good for your bottom line, and it’s good for your guests, so how do you do it?

Ways to increase vacation rental revenue

1.      The Price Should Be Right

The first step is to increase your vacation rental revenue is through the pricing. If your prices are too low, you’re leaving money on the table. If your prices are too high for what you’re offering, guests will feel ripped off, and it will show up in negative ratings and fewer bookings

The easiest way to ensure your pricing is fair and in line with the market is to utilize AI software that compares your listing to others in the area while also considering the seasonal demand. A beach property, for example, goes for a higher price in the summertime, whereas a ski lodge can charge more during the winter. This feature is available with most Property Management Systems (PMS), so pay attention before deciding on a software for you.

Dynamic pricing software has revolutionized the vacation rental industry, offering property owners and managers a competitive edge in optimizing rental rates. Three prominent players in this field are Beyond Pricing, Wheelhouse, and Price Labs. These innovative platforms utilize advanced algorithms and data analytics to dynamically adjust rental prices based on market demand, seasonality, local events, and other relevant factors.  With these dynamic pricing software solutions, vacation rental professionals can effectively navigate the ever-changing market dynamics and achieve optimal occupancy rates and profitability.

ai pricing software that can drive more revenue for your vacation rental

“For hosts and property managers with a portfolio of less than $2.5M: On average, these Beyond users grew their listings by 40%+ annually. For hosts and property managers with a portfolio between $2.5M and $7.5M: On average, they grew their listings by 30%+ annually. For property managers with a portfolio greater than $7.5M: On average, they grew their listings by over 19%+ annually."

Rachel Scott, from Beyond Pricing

2.      Automate Everything You Can

Does vacation rental automation sound like a dream come true? Well, it really is. With the help of some handy AI tools, you can use technology to streamline the vacation rental process from start to finish. This encompasses everything from online booking and payment processing to automatic cleaning and maintenance.

By utilizing a guest experience software that integrates with your PMS, guest verification, and maintenance schedules, you can stop worrying about the day-to-day and instead focus on growing your business. Here are just a few things you can start automating today!

Booking

Think the booking process is automated by design? Think again. Sure, you may not be accepting reservations over the phone, but that doesn’t mean that increasing your inquiry to booking conversion isn’t still a lot of work.

Eliminate the menial task of answering inquiries manually by implementing AI tools that collect sentiment and context to answer frequently asked questions. Reduce response time for your customers, provide timely and helpful communication, and show guests that booking your property comes with peace of mind.

You can utilize AI software to take your guests from the search stage all the way through to checking out and leaving a review. Provide top-notch communication and responsiveness to general inquiries without lifting a finger. That frees up more time to focus on more urgent and specific guest questions.

Smart Locks

Every guest wants an effortless check-in and check-out process. Automating this system with smart locks ensures your property is secure, safe for your guests, and easy to use.

Smart locks can be programmed with unique and temporary access codes. Automatically generate a different code for each guest that is only functional for the duration of their stay. Generate unique codes for your maintenance and cleaning crews too.

No more worrying about who has the key or manually changing the entrance code between each guest. Set up automatic messaging streams to welcome guests and inform them of their code for a seamless and hands-off check-in experience.

3.      Create Upsell Opportunities to Increase Revenue

As a vacation rental owner, you always want to be looking for the best way to increase your revenue and profit. It goes without saying, you can’t do this by price gouging your guests. They won’t like it. An alternative way of increasing your revenue per guest without sacrificing the guest experience is by offering upsells.

Guests usually spend 25% of their vacation budget on accommodation and 75% on experiences. We’ve already mentioned how experience is what sets a vacation rental property apart. So why don’t you capitalize on that 75% by creating upsell experiences your guests will love?

Upsell Ideas

  • Airport shuttle
  • Uber or Lyft
  • Rental car
  • Grocery delivery
  • Baby and pet supplies
  • Location-specific equipment (paddleboards and kayaks for a waterfront property)

Sound like a lot of work? The good news is: it doesn’t have to be! Implementing a guest experience management platform, like Enso Connect, means you can create these upsells and have them marketed to your guests on autopilot. With the help of AI integration, your guests will be shown the upsells that are most relevant to them and their stay.

For more tips, tricks, and ideas for vacation rental upsells, check out our in-depth article on the topic!

“Only 3% of Enso-connected operators are using the upsell functionality. But the ones who do cover their subscription fee and grow their revenue per guest very quickly.”

Francois Gouelo, co-founder and CEO of Enso Connect

Listen to the webinar on upsells

Try Out The Boarding Pass Instantly and See For Yourself How It Can Improve Your Check-in Process

Get Instant Access To The Boarding Pass

4.      Provide An Outstanding Guest Experience

An outstanding guest experience is the bread and butter of a successful vacation rental business. If your vacation rental is not consistently creating an awesome experience for your guests, you will notice a stagnation or decline in your revenue over time. So cash in on that good karma by putting the needs of your guests first and watch as they market you for free. You can’t cut any corners if you want a stellar rating, so don’t overlook the details and add a personal touch whenever you can!

Here are the 4 must-have ingredients for providing a fantastic guest experience:

Sparkling Clean

It doesn’t matter if your property has the best location on the planet; no one wants to pay to sleep in a pigsty. Make sure your rental property is clean and well-maintained so that your guests are comfortable throughout their stay.

Stellar Communication

Has your guest asked you a question or need help with checking in? Answer them asap. Nothing is more frustrating than an unresponsive host. Be available to answer any questions or address any concerns your guests may have. Provide a physical or digital welcome packet with information about the property and the surrounding area. You can merge all these elements together by opting to use a guest experience management platform like Enso Connect.

Enso Connect revolutionizes guest communication in the hospitality industry by improving response times, streamlining the communication process, and integrating AI tools. With Enso Connect, guests receive timely and satisfactory responses, while communication teams benefit from centralized management and AI-powered messages for routine inquiries. This comprehensive solution enhances the guest experience, boosts satisfaction, and improves operational efficiency.

Top-Notch Amenities

Take the time to get to know your audience. Why are they traveling? What is it about your property that appeals? Providing the basic amenities like linens, towels, and kitchen essentials are expected of any vacation rental property. Go above and beyond by providing a dedicated workspace for the traveling professional or offering children’s books and toys for vacationing families.

These personal touches show that you’ve really considered your guest and their needs. It can go a long way toward providing a fantastic experience and an equally fantastic review.

Focusing on guest experience is the easiest step you can take that will pay dividends for your vacation rental property business. By following these simple tips, you can be sure to provide your guests with an outstanding vacation and demand the best nightly rates during both the peak season and winter season.

5.      Enhance Your Listing

Create a compelling and accurate description with high-quality photos to attract potential guests. Your vacation rental’s listing is the first impression potential guests will have, so it’s crucial to make it captivating and accurate.

  • Craft a compelling description that highlights the unique features, amenities, and experiences your property offers.
  • Take high quality photos (even if that means hiring a professional photographer) that showcase the best aspects of your rental home, ensuring they are well-lit and showcase different angles and all the rooms.

By investing time and effort into creating an enticing listing, you’ll attract more guests and increase the chances of booking success for your vacation rental through Enso Connect’s software solutions.

6.      Upgrade the Decor

The ambiance and visual appeal of your vacation rental play a significant role in attracting guests and setting your property apart from the competition. Consider investing in upgrading the decor to create a welcoming and comfortable atmosphere.

  • Choose stylish and durable furnishings that not only look great but also withstand the wear and tear of frequent use.
  • Pay attention to details such as artwork, lighting fixtures, and decorative accents that enhance the overall aesthetics.

By upgrading the decor of your vacation rental, you’ll create a memorable experience for your guests, increasing the chances of positive reviews, repeat bookings, and recommendations to others.

6.      List on Multiple Platforms

If you’re trying to increase your vacation rental revenue, one of the best strategies is by listing your property on multiple online travel agencies, including popular platforms like Airbnb, Booking.com, VRBO, and Google Travel, brings several benefits to your business. The primary advantage lies in the basic principle of supply and demand. By exposing your property to a broader audience across different platforms, you can generate higher demand for your listings. This increased demand allows you to charge higher rates for your rental because the supply of available nights remains fixed at a maximum of 365.

Listing on multiple online travel agencies also provides you with more flexibility and control. You can adjust pricing, availability, and other listing details based on each platform’s features and market dynamics. It allows you to experiment with different strategies, such as offering exclusive promotions or discounts on specific platforms to attract more bookings.

Hosthub study of 1200 hosts showcases a significant increase in revenue once hosts went multiple platform

Hosthub, the above is a poll of over 1,200 hosts who recently went multi-platform

7.    Offer Flexible Check-in/ Check-out Times

One way to enhance the guest experience and increase revenue for your vacation rental is by offering flexible check-in and check-out options. Enso Connect’s software solutions can assist in automating and managing these processes efficiently. By accommodating early check-ins or late check-outs whenever possible, you provide added convenience for your guests and create a positive impression. This flexibility can be especially appealing to travelers with varying schedules or those arriving from different time zones.

8.  Partner with Local Activity Providers

Partnering with local activity providers and negotiating a referral commission for each guest you recommend is a smart strategy to enhance the guest experience and generate additional revenue for your vacation rental.

In the tourism industry, it is common for vacation rental owners to establish partnerships with activity providers, such as:

  • Zipline Operators,
  • White Water Rafting or Kayaking Companies,
  • Tour Companies,
  • Bike Rentals,
  • Jet Skiing or Boat Rentals,
  • Wine or Brewery Tours,
  • Spa and Wellness Centers,
  • Golf Courses

By recommending these local experiences to your guests, you not only enhance their stay but also earn a commission on bookings made through your referral. Typically, referral commissions range between 10% to 20% in the industry. This mutually beneficial collaboration allows you to offer your guests a wide range of exciting activities while adding an extra revenue stream to your vacation rental business. Don’t hesitate to reach out to local activity providers and discuss partnership opportunities that can benefit both parties.

9.  Retarget Your Top Paying Guests

Retargeting top paying guests is a valuable strategy to maximize revenue for your vacation rental business. Enso Connect’s software solutions offer an automated approach to reach out to past guests who have booked high-dollar reservations. For instance, if your typical guest spends $1,000 on their reservation, you can set up an automation that follows up with guests who have spent over $2,000 and were highly satisfied with their stay.

This targeted approach ensures you prioritize valuable guests who have demonstrated a willingness to spend more, increasing the likelihood of securing future bookings with higher revenue potential. Enso Connect’s automation capabilities streamline the process, saving you time and effort while effectively nurturing your relationship with top paying guests.

10.  Encourage Direct Bookings

Direct bookings present an excellent opportunity to rebook past guests and attract new ones, benefiting both you and the guest. When structured effectively, this approach can be a win-win scenario. By offering direct bookings, you can provide guests with a more personalized experience and save them the additional costs associated with OTA (Online Travel Agency) fees, which typically range between 15% to 20%.

Offering a small discount as an incentive can further entice guests to book directly with you. By bypassing the OTA, you gain more control over the booking process and can establish a direct line of communication with guests, allowing for better customer service and the opportunity to build long-term relationships.

Most modern property management systems offer a free booking engine that can help facilitate direct bookings, streamline the reservation process, and ensure a seamless experience for both you and your guests.

11.  Implement a Stricter Cancellation Policy

Utilizing a well-structured cancellation policy can significantly impact revenue and improve profitability for your vacation rental. If your property consistently attracts bookings and maintains a high occupancy rate, it may be beneficial to consider implementing stricter cancellation policies. By doing so, you can reduce the likelihood of last-minute cancellations and minimize revenue loss.

When cancellations do occur, a strict policy allows you to retain a significant portion of the reservation value and provides an opportunity to rebook those dates and mitigate potential financial setbacks.

12.  Sign-up for Affiliate Programs

Signing up for online affiliate programs is a smart strategy to enhance the guest experience while driving additional revenue for your vacation rental.

Here are some examples of reputable platforms you can partner with:

  • Viator, you can offer your guests a wide range of curated tours and activities, while earning an 8% commission on any bookings they make within 30 days.
  • Babyquip, you can provide your guests with convenient access to high-quality baby equipment rentals and earn a 10% commission on each rental made.
  • Enterprise, you can partner with a rental car company and earn a 2.5% commission with a 180-day booking period.

These affiliate programs create a win-win situation, where you enhance the guest experience by offering valuable services while boosting your revenue through commission earnings. Leveraging Enso Connect’s software can streamline the affiliate program management process, making it easier to track and optimize your affiliate partnerships for maximum profitability.

13.  Brand Your Vacation Rental

Branding your vacation rental can have significant advantages, transforming it from a mere 1 bed 1 bath condo into a distinct property with its own identity. By developing a brand around your vacation rental, you immediately enhance the guest experience, encourage repeat bookings, stand out from competitors, and increase the perceived value of your property. A well-crafted brand allows you to create a memorable and cohesive narrative that resonates with guests.

Investing in branding efforts, such as professional photography, an engaging website, and thoughtful guest communication, elevates the overall perception of your property and encourages guests to choose your vacation rental over others. Remember, branding goes beyond the physical aspects of your property and encompasses the emotions, experiences, and value that guests associate with their stay.

By using Enso Connect you can further improve the branding of your vacation rental by instantly creating a branded guest app that links to social media, your direct booking site, and displays your logo.

13.  Consider Adding a Hot Tub

Adding a hot tub to a vacation rental can indeed be a revenue-boosting amenity, particularly in certain markets like ski resorts. While it may not generate significant returns in coastal units, in ski resort destinations, a hot tub is often a sought-after feature that can command higher rental rates and attract more bookings. The appeal of relaxing in a warm, soothing hot tub after a day of skiing can greatly enhance the guest experience and justify a premium price for your property.

Airdna data on how hot tubs increase revenue

Airdna, the above is a visual of market research conducted for hot tubs

14.  Become Pet-Friendly

Properties that allow pets and are labeled as “pet-friendly” indeed have the potential to earn more revenue in the vacation rental market. This is due to the fact that one of the primary reasons people choose short-term rentals over hotels is the opportunity to bring their beloved pets along.

Boost your vacation rental revenue with unique offerings like pet clothes! Attract pet-loving guests by providing fashionable pet apparel as part of your amenities. Create memorable stays with stylish and comfortable outfits for their furry friends, ensuring both owners and pets enjoy a luxurious experience. Stand out from competitors and maximize your earnings by catering to the growing market of pet-friendly travelers.

Unlike most hotels that have strict no-pet policies, allowing pets expands your target market and appeals to a wide range of travelers, from budget-conscious to luxury seekers. The demand for pet-friendly accommodations is significant, and catering to this niche market can lead to higher booking rates and increased revenue.

Airdna data on pet friendly units driving increased revenue

Airdna, the above is market research conducted for pet-friendly units

How Enso Connect Can Help

Streamline the management of your vacation rental and create a seamless experience for your guests. Enso Connect can help by personalizing and simplifying guest interactions at all stages of the customer journey. Take advantage of dozens of integrations to manage check-in, cleaning schedules, and communication while creating upsells to maximize your profits and enhance your guest’s experience. Learn more about rentals or book a demo today!

Discover the power of Enso Connect’s innovative software solutions and unlock the full revenue potential of your vacation rental today!

TALK TO OUR TEAM

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Should you give discounts? https://ensoconnect.com/blog/should-you-give-discounts/ Tue, 31 Aug 2021 15:00:41 +0000 https://ensoconnect.com/?p=4567 The post Should you give discounts? appeared first on Enso Connect Inc..

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One of the trickiest aspects of running a short-term rental or vacation rental business is finding effective ways to entice guests to choose your property over countless others. With so many options available, making your property stand out can be a significant challenge. To address this, many hosts have turned to offering various types of discounts to attract potential guests.

Discounts can take several forms, including referral discounts, longer-term stay discounts, and direct booking discounts. Referral discounts reward guests who recommend your property to friends or family, creating a word-of-mouth marketing strategy that can drive new bookings. Longer-term stay discounts incentivize guests to book extended stays by offering reduced rates for longer periods, which can increase occupancy and provide more stable revenue. Direct booking discounts encourage guests to book directly through your own website or platform, bypassing third-party booking fees and improving your overall profit margins.

The question remains: should you offer discounts to your guests, and if so, what type of discount best suits your business model? Offering discounts can be an effective way to attract more bookings, especially during periods of low demand or in competitive markets. However, it’s important to balance the need for discounts with maintaining the perceived value of your property. Consider factors such as your target audience, peak seasons, and overall pricing strategy when deciding which discounts to offer.

Experimenting with different types of discounts and analyzing their impact on your booking rates can help you determine the most effective approach for your specific situation. By strategically implementing discounts, you can enhance the appeal of your property and drive more bookings, ultimately setting yourself apart in a crowded marketplace.

Referral discounts

One of the most effective strategies for attracting new guests to your rental is by offering referral discounts. Essentially, the money you spend on these discounts is offset by the new bookings you wouldn’t have secured otherwise. Additionally, when a previous guest refers someone to your property, it means they’ve had a positive experience and are enthusiastic about recommending your rental. This word-of-mouth endorsement can be a powerful tool in drawing new guests who are more likely to trust the recommendation of someone they know.

To further optimize this referral strategy and minimize costs, consider offering a credit or discount to the referring guest for future bookings instead of a cash discount. This approach not only rewards the guest who made the referral but also encourages repeat business. For example, you might offer a 10% discount on their next stay or a credit that can be applied to future reservations. This strategy not only reduces immediate cash outlay but also fosters guest loyalty, making it more likely that they will return to your property and potentially refer more friends.

By leveraging referral discounts, you can effectively grow your guest base with minimal effort. This approach relies on the positive experiences of past guests to generate new bookings, reducing the need for extensive marketing efforts. It’s a cost-effective way to enhance your rental’s visibility and attract new guests while also encouraging repeat visits from satisfied customers.

Long-term stay discounts

With the pandemic shifting the way businesses operate, longer-term stays have become more normalized in the short term rental industry. Like referral discounts, this method also ensures that the money you’re technically ‘losing’ is near minimal as you’re able to secure a higher occupancy rate. By giving guests a reduced rate for booking for an extended term, you guarantee that your property will stay booked. This discount method requires no extra work besides calculating how much of a discount you’re willing to give out. If you’re trying to determine the rate, figure out your previous occupancy rate before the pandemic and the amount of money you made. As you’re increasing the occupancy rate give a reduction but ensure that you’re not dipping below the pre-pandemic rate.

Direct booking

Probably the most common discount is the direct booking strategy. Online travel agencies such as Airbnb and VRBO offer great visibility when advertising your property. However, with that visibility comes fees that these OTAs take when guests book with you. If you have a website, by offering a direct booking discount, guests may be more inclined to book with you as they’ll be paying less. The best part? You’ll also be making more as you won’t be sacrificing as much to the OTAs.

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Money saving tips for your vacation rental https://ensoconnect.com/blog/money-saving-tips-for-your-vacation-rental/ https://ensoconnect.com/blog/money-saving-tips-for-your-vacation-rental/#respond Fri, 14 May 2021 15:00:00 +0000 https://ensoconnect.com/money-saving-tips-for-your-vacation-rental/ Finding ways to save money without cutting corners is a common issue with vacation rentals and short term rentals alike

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If you’re just starting out in the vacation rental industry or have been managing properties for a while, finding ways to save money can be a challenging and elusive task. You’re essentially faced with a two-sided problem: identifying strategies that reduce business expenses while ensuring that the quality of the guest experience remains uncompromised.

While cutting costs might seem straightforward, doing so without affecting the overall quality of the stay requires careful consideration and strategic planning. It’s not just about finding cheaper alternatives but about implementing solutions that enhance efficiency, streamline operations, and maintain or even improve guest satisfaction.

Balancing these priorities involves leveraging technology, optimizing operational processes, and investing in tools that offer long-term benefits. For example, integrating smart home devices and automation can reduce manual workload and operational costs, while also providing a more consistent and high-quality experience for your guests.

Ultimately, the goal is to achieve cost savings that contribute to a sustainable and profitable business model, without compromising the positive impressions and comfort that keep guests returning.

Saving money running your vacation rental

Ways to Save on Your Short Term Rentals

One interesting way of saving money is investing in cheaper energy solutions for your property. Considering that longer term stays are becoming increasingly more popular, you will have to adapt to guests’ energy habits. With the increase in energy spending, an investment in a cheaper energy solution like renewable sources may have a good impact for the long run of your business. Although it is a high initial cost, the eventual pay off will outweigh the cost.

Another saving tip also has to do with energy saving, and it’s a little easier to do. Depending on where you live, your property may run either warm or cold during certain times of the year. If you can figure out what aspects of your property have temperature issues, you can then solve them before guests crank the A/C or heat. Adding insulation strips around windows or insulating panels over radiators will ensure proper heating and cooling without having to increase costs majorly.

Sometimes the easiest cost saving techniques are just in front of you, and you didn’t even think about it. On one of our Hospitality on Autopilot Clubhouse sessions, one speaker mentioned that they were able to cut costs by investing in a good set of blinds. Radiant heat that pours in through windows can increase the temperature of a unit, and as such may have the guest increase their energy consumption to counter it. By adding a good set of blinds, you can minimize the amount of heat that pours in.

If you have any suggestions for cost saving tactics that don’t minimize guest experience, feel free to email us at contact@ensoconnect.com.

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