Welcoming Archives - Enso Connect Inc. Guest experience redefined Fri, 23 Aug 2024 15:29:23 +0000 en-US hourly 1 https://wordpress.org/?v=6.8.1 https://ensoconnect.com/wp-content/uploads/2021/03/cropped-Img2_Favicon-32x32.png Welcoming Archives - Enso Connect Inc. 32 32 5 more ways to lose a potential guest https://ensoconnect.com/blog/5-more-ways-to-lose-a-potential-guest/ https://ensoconnect.com/blog/5-more-ways-to-lose-a-potential-guest/#respond Wed, 28 Jul 2021 18:30:00 +0000 https://ensoconnect.com/5-more-ways-to-lose-a-potential-guest/ Attracting more guests to your short term rental business can be difficult if you are making these mistakes driving your guests away.

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If you’ve read one of our earlier posts, we discussed five different ways that you may be losing a potential guest. After more careful consideration, we believe that we’ve found an additional five ways where you can lose a potential guest. Just like before, these are things that may be wrong with your listing or your property that make guests want to book somewhere else.

5 more ways to lose a potential guest

Access to the property

For a guest (especially in a new country), as soon as they get to your property, they will want to check-in and drop off their things. If during the booking process they find the check-in process to be too confusing or too elaborate they may stop the booking altogether.

Number of beds

If multiple people are coming to stay at your property, and you’ve listed the number of beds but not given the description of what size they are, they may not book with you. If three adults are trying to book your property but you only have a queen and two twins, at least they would know ahead of time that the beds may be too small.

Proximity to landmarks

Online travel agencies only give out rough estimates of where you are in the neighbourhood. If on your listing you say ‘Close to xyz landmark’ but when they ask for your address — you really aren’t — they will probably book somewhere else. Try and Google Map your property to the landmark so you can get exact proximity.

Check-in and Check-out

Depending on where the guest is coming from, they may need a modified check-in or check-out. If they see that your times are too unrealistic, they will probably book somewhere else.

Missing essential items

When traveling, the best thing is when you don’t have to bring everything with you. When picking a short term rental, guests are hopeful that you have left them the essentials (toilet paper, towels, sheets). If these are missing from the listing description, they may not book with you.

Again, these are just suggestions and you may be running a very successful short term rental business. That being said, you may not realize that you’re missing out on other guests.

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Breathing life into your rental https://ensoconnect.com/blog/breathing-life-into-your-rental/ https://ensoconnect.com/blog/breathing-life-into-your-rental/#respond Mon, 28 Jun 2021 16:00:00 +0000 https://ensoconnect.com/breathing-life-into-your-rental/ Making your rental lively and inviting can be difficult but breathing life into your rental may not be as hard as you think.

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Welcoming and inviting home

Have you ever visited someone’s home and thought to yourself, “Wow, this place truly feels like a home”? What was it about their space that made it so special? It’s that warm, inviting feeling you want your guests to experience every time they stay with you. To achieve this, your rental needs to feel welcoming and vibrant, making guests feel instantly at ease.

One effective way to create this inviting atmosphere is through the strategic placement of plants combined with proper lighting. Plants add a touch of nature, bringing freshness and a sense of tranquility to your space. They also contribute to better air quality and create a calming environment. When chosen and placed thoughtfully, plants can enhance the aesthetic appeal of your property, making it feel more personalized and cared for.

Complementing plants with well-designed lighting is equally important. Proper lighting can dramatically transform the ambiance of your rental, highlighting the beauty of your décor and creating a warm, inviting atmosphere. Use a mix of natural light, ambient lighting, and accent lighting to set the right mood and showcase the best features of your space.

By incorporating these elements, you breathe new life into your property, ensuring that every guest feels welcomed and valued. This thoughtful approach not only enhances the overall guest experience but also helps to establish your rental as a memorable and cherished place for future visits.

Plants

Plants are an excellent and cost-effective way to bring new life into your property. Their lush green appearance and unique textures introduce a natural element that enhances the comfort and ambiance of your rental. Incorporating both indoor and outdoor plants helps to create a seamless connection between the interior and exterior spaces, making the property feel more integrated and inviting.

The presence of plants not only adds visual appeal but also contributes to a more calming and relaxing environment for guests. They evoke a sense of tranquility and connection to nature, which can significantly enhance the overall guest experience.

If you’re concerned about the maintenance of plants, consider opting for varieties that require minimal care and water. Low-maintenance plants such as succulents, snake plants, or ZZ plants are perfect for adding greenery without the need for constant attention. These hardy plants thrive with minimal watering and are resilient to varying light conditions, making them an ideal choice for busy property managers.

By selecting the right plants and strategically placing them throughout your property, you can create a more welcoming and soothing atmosphere, ensuring that your guests feel comfortable and at home during their stay.

Natural Light

Natural light plays a significant role in enhancing the liveliness and appeal of your property. Not only does it create a bright and inviting atmosphere, but it also offers several benefits that contribute to a positive guest experience. Natural light is more environmentally friendly, reducing reliance on artificial lighting and helping to lower electricity bills. Additionally, it’s gentler on guests’ eyes, creating a more comfortable and pleasant environment.

To maximize natural light in your property, start by ensuring that windows are unobstructed. Remove any items or furniture that might block sunlight from entering the space. Consider adding passive light blinds or shades that allow you to control the amount of light while maintaining privacy. These blinds can be adjusted to let in natural light when desired or block it out for a more restful atmosphere.

Strategically placing mirrors and light-colored furnishings can also help reflect and amplify natural light, making rooms feel more spacious and airy. By embracing natural light, you create a warm, inviting environment that enhances the overall guest experience and showcases your property in the best possible light.

Light Accents

Unlike natural light, light accents refer to the impact of furniture, appliances, paint, and other decorative elements within your rental. By selecting lighter and more neutral colors, you can significantly enhance the inviting and lively atmosphere of your property. Light colors create a sense of openness and warmth, making spaces feel more spacious and welcoming.

Pastel shades are particularly effective for wall colors as they remain timeless and offer a calming effect. These soft hues blend well with a variety of décor styles and create a serene environment that can be both refreshing and relaxing for guests.

In addition to wall colors, consider incorporating light accents in your choice of furniture and accessories. Light-colored or neutral-toned furnishings, such as beige or light grey sofas and tables, complement pastel walls and enhance the overall brightness of the space. Accessories like cushions, rugs, and curtains in coordinating pastel shades can further reinforce the inviting ambiance.

Not every suggestion will suit every property, so it’s essential to choose options that align with your property’s style and the experience you want to create. If you feel your property could benefit from a boost of liveliness, experimenting with these light accents can make a noticeable difference. The right combination of colors and design elements will breathe new life into your rental, making it more appealing and enjoyable for your guests.

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